What is AML/CTF?
Because real estate involves high‑value assets, cash purchases and complex ownership structures, it can be targeted for criminal activity. AML/CTF laws are designed to prevent money laundering (hiding the origin of illegally obtained funds) and terrorism financing (using transactions to move or store funds that support terrorist activity).
What is Customer Due Diligence (CDD)?
From 1 July 2026, AML/CTF legislation requires HH Real Estate to undertake Customer Due Diligence (CDD) on buyers and sellers involved in property transactions. CDD confirms identity before a property transaction proceeds. It can include verifying identity, identifying who owns or controls an entity (such as a company or trust), and applying extra checks where the customer or transaction is higher risk.
Why are we requesting this information?
Hutchinson and Harlow Real Estate (HH Real Estate) must meet AML/CTF obligations when handling property sales. We request this information so we can progress your purchase or sale through a clear, compliant process and meet our legal requirements.
What information may be requested?
Depending on the transaction and ownership structure, we may request information to complete Customer Due Diligence requirements. HH Real Estate may also engage approved third-party identity verification providers to assist with meeting AML/CTF obligations. Information requested may include:
- Full name, date of birth, occupation and residential address
- Identification details (e.g., driver’s licence)
- Ownership/control information for legal entities (e.g., trusts), including beneficial ownership evidence
- Information about the nature and purpose of the transaction
- Evidence of source of funds and/or wealth
How will we handle your personal information?
Your information is collected, processed and retained to meet AML/CTF legal obligations, including identity verification, risk assessment, and compliance record‑keeping and reporting requirements to AUSTRAC. Records are retained for the period required by law.
How do we protect your personal information?
HH Real Estate will only collect personal information reasonably necessary to meet AML/CTF obligations. Information is handled in line with our Privacy Policy and Personal Information Collection Statement.
What happens if you do not provide the requested information?
If the required information is not provided, the sale and/or purchase cannot proceed until we receive it.
Version 1.0
Effective Date 1 July 2026
Review Date 1 July 2027